At Carpetland, we are committed to protecting your privacy in compliance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

1. Information We Collect

We collect the following personal information:

• Name

• Email address

• Phone number

• Address

2. Purpose of Collection

We collect and use your information primarily for:

• Providing quotes and customer service

• Marketing and promotional communications

• Processing transactions and managing client accounts

• Debt collection agencies, if necessary, for managing overdue accounts

3. Storage and Security

We store your information securely in Dropbox and local storage systems. We are committed to maintaining safeguards that protect your personal information against unauthorized access, loss, or misuse.

4. Sharing of Personal Information

We may share your personal information with trusted third parties, including:

• Contractors who assist with project fulfillment

• Service providers such as Tradify for project management and MYOB for accounting

• Google Marketing for promotional and advertising purposes

5. Access and Correction

You have the right to access and correct the personal information we hold about you. To request access or make corrections, please contact us at:

• Phone: 09 534 4000

• Email: [email protected]

6. Retention of Information

We retain personal information indefinitely to support long-term customer relationships and ongoing service. If you wish to have your information removed, please contact us, and we will address your request per legal and operational requirements.

7. Contact Us

If you have any questions about this Privacy Policy or concerns about how your information is managed, please reach out to us:

• Phone: 09 534 4000

• Email: [email protected]